Have questions? We have answers…

Find answers to the most common questions clients have when looking for the right Transportation Company.
If you have your own question, send it via email to info@live-loads.com or by filling out the FAQ form.

Q: What are the differences between FTL Services and LTL Services?
R: FTL stands for Full Truckload. A shipment that is over 10,000lb or takes up an entire truck by itself is considered a Full Truckload. One of the main characteristics of FTL Services is that it will take your shipment on a long haul, making one trip from point A to Point B without transferring the cargo.

LTL stands for Less Than Truckload. If you have 200 pounds of freight to transport, you’ve got an LTL shipment. It takes just a section of the truck, and the cargo is safely consolidated with other shipments that may be picked up and distributed in the same area.

Q: Do you have packaging or assembly services?
R: We DO NOT offer packaging or assembly. The client should provide the cargo ready to be loaded and unloaded on the trucks. Also, clients are responsible for all loading and unloading of cargo.

Q: What are you allowed to carry?
R: We can carry pretty much anything… The only things we do not carry are hazardous materials, oversize loads, and perishables.

Q: Are you insured?
R: YES we are insured – $1,000,000

Q: Do you provide skids, pallet jacks, lift gates, and shipping pads?
R: We DO NOT provide any of these elements, we only secure the cargo with a tarp and straps depending on the shipping method.

Q: Do you have a dedicated route and what is your coverage area?
R: We currently have a dedicated route from San Antonio TX to Laredo TX and Tulsa OK. Our main coverage areas are but are not limited to: the Central TX area, TX in general, Tennessee, Illinois, Chicago, and Georgia, but we are ready to transport your cargo anywhere you need.

Q: Who are your main clients?
R: We serve a broad list of industries but our biggest clients are: Distributors and Retailers, Manufactures and General merchandise, Consumer products (not perishables), Auto parts retailers Car Dealerships, etc.